We simplify the move-in & move-out process.

We understand that moving house can be a stressful time, which is why we've crafted these helpful moving checklists to help streamline the process. Whether you're moving into a RentSafe Property Management property or saying goodbye for now, these simple lists provide a blueprint for a successful move. If you need extra assistance, give our team a call: (919) 794-4772.

Move-in Checklist

We're excited to welcome you to your new home. Please use the checklist below as a guideline for a seamless introduction to your rental property:

First Month's Rent & Security Deposit

We require your first month of rent at lease signing. Instead of having to come up with another lump sum of money to satisfy the typical security deposit our qualified residents pay a small monthly fee to RHINO. The RHINO fee ranges from $5-$30 per month and this fee satisfies the deposit requirement for your rental property.

Move-in Date & Inspection

We will schedule your official move-in date at the lease signing. Before the start of your lease, an independent company documents the cosmetic condition of the property. The property is being offered to you in the same cosmetic condition as when it was viewed by you. Our goal is to avoid charging you for damages you did not create. So, we have our own independent report, and we ask that you complete your own separate "move-in inspection report" and return your report to us within 72 hours of your lease start date. To make this easy for you, we provide you a PDF of the standard move-in report.


All utilities must be placed in your name no later than the lease start date. To prevent a potential outage, be sure to place accounts under your name as quickly as possible. To make this as easy for you, we will connect you with our utility concierge service. We recommend touching base with the concierge service at least 5 business days prior to your lease start date.

Move-out Checklist

All good things must come to an end. While we're sad to see you go, we will provide you a move-out checklist which should prove useful as you prepare to leave your RentSafe Property Management rental.

Notice of Intent to Vacate

If you wish to leave your residence, you'll need to refer to the terms outlined in your lease. Certain fees may apply if you choose to break your lease. Please be sure to provide written notification of us your intent to vacate the premises, respecting the timeline in your lease.

Property Condition

You are responsible for returning your property to rent-ready condition. This includes addressing the following elements:

  • Rental Cleaning: Your unit must be thoroughly cleaned and sanitized. Please pay special attention to the kitchens and bathrooms, wiping countertops, cabinets, and appliances. You also need to vacuum and shampoo carpeted areas, wash windows, and remove all refuse from the property. Any garbage left behind may result in an additional fee.
  • Landscaping & Outdoor Areas: You must also return your outdoor living space to its original condition. Please ensure you've addressed all landscaping responsibilities, including mowing the lawn, weeding flowerbeds, and replacing old lightbulbs.
  • Repairs: Please be sure to address any damage that has occurred during your stay. This includes patching holes left from nails and screws, replacing lightbulbs, and painting, where necessary. If your residence has substantial damage, contact our offices for assistance.

Security Deposit

We will return your security deposit within 30-60 days of your lease termination as required by NC Tenant Landlord law. We strive to finish this process as quickly as possible. Please note, any fees, back rent, and repair costs will be deducted from the security deposit.

Remember, you cannot use your deposit as your final month's rent. If you fail to pay rent for the last month of your stay, your delinquency will be reported to the appropriate credit bureaus. We may also pursue legal action for back rent owed.

If your property did not require a security deposit because you qualified for the RHINO no deposit program remember that all damages are reported to RHINO and they will charge your account.